FAQ

We have tried to include the most common queries that we get for your convenience. If you can’t find the answer the question that you have please feel free to get in touch! HERE

Most frequent questions and answers

We are based in Sheffield, South Yorkshire and cover all of South Yorkshire. We do travel further for additional costs. Travel fees can be found on our booking form at the bottom or contact one of our team for a quote

We have pubic liability insurance to the value of £10 million. All equipment is PAT Tested. Safety is of our primary concern – if your venue needs to see certificates we can forward them to you or the venue directly – the documents can also be downloaded from our booking system

They are absolutely amazing! Our Photo Booths and Magic Mirrors use the highest quality camera equipment & we use studio quality lighting to get the best quality possible. Our printers are dye sublimation printers which really do make the most exceptional quality print outs. The prints will be ready in only a few seconds and as soon as they are printed they are dry to the touch & waterproof. You can display your prints for years as they will not fade over time

We arrive at least an hour before each booking to set up & test. We always travel with plenty of extra time.

Sometimes you might want us to set up before your guests arrive or before dinner. If this is the case we will try our best to accommodate what you need. This might be subject to an idle charge. Feel free to contact us if you unsure on if you will need this or not & we will do our best to advise you.

Our Booths cater for all venues. The Photo Booth comes flat packed and can fit through normal sized doors as well as being moved up & down stairs. The booth is 2.5m wide x 1.5m deep x 2m high.

The Magic Mirror takes up 2.5m wide x 1m deep x 2m high. It requires step-free access unless the venue has a lift

All of our equipment requires electricity & a covered location.

As long as we have access to a normal 13 amp socket, a marquee is absolutely fine provided the floor is relatively solid & flat. We can provide a gazebo if required at additional cost.

Yes, there will always be a fully trained, uniformed and friendly member of staff throughout the booking. They will take care of everything by showing you and your guests how to use the booth / magic mirror

Our standard hire times start at 2 hours. We also have a 3 and 4 hour package as well. Majority of hires last 3 hours. If you need the booth for longer then additional hours can be added at £50 per hour.

We bring along a range of brilliant props to all our bookings. We have a fantastic range of quality props from hats, glasses, quirky signs & loads more!

Absolutely! We will happily customise your chosen photo strip with a message / names / dates for free! We will also work within your colour scheme too! We have a huge selection of amazing customisable photo print templates to choose from

The standard prints are 6×4” for Single and 2×6″ for Strips.

Guests have unlimited visits in our booths. Each visit your guests receive 2 prints. If they wish to have more your guests are more than welcome to come back or pay extra for additional prints at £1.00 each. Alternatively for £50.00 per event you can go unlimited and every guest will receive a print.

When you purchase a guestbook with your booth package you will receive an additional print each visit to go in the book, therefore giving 2 for your guests for that visit and 1 to go into your guestbook. 
You are able to bring your own guest book however we would charge the £50.00 unlimited print fee and you will get a print for each guest and your book. This upgrades your package to unlimited prints.

You will get a digital copy of all the photographs taken at your event that you can download & keep forever. You will receive a link after your event that you can share with your guests too. Galleries are password protected and the password will be on your print. If no password is on the print then the gallery will be unlocked with no password.

Firstly, you’ll need to check our availability. If the date is available you are able to book.

A deposit of 25% will need to be made upon booking through the system with the remainder 4 weeks before your event, if your event is less than 4 weeks away you will need to pay the full balance upon booking.

This is paid through the booking system which uses Stripe. A secure payment system. Once payment has been made you will receive a confirmation email and your booking will be active.

The system will show the date as available until the deposit is paid meaning other customers can book up to you paying the deposit.

If we haven’t answered your question please head to the contact us page and reach out to us.